Privacy policy
This policy explains what the website collects when you send a quote request or use optional analytics. It is written for a service-area business with no in-store CCTV story and no loyalty card.
What we collect
The quote form asks for a name, UAE phone number, emirate, service type, message, and an optional photo of damaged glass. A hidden honeypot field is used only to catch automated posts. Server logs may include an IP address for rate limiting.
Why we collect it
We use the details to reply about the opening you described. Photos are used to judge thickness and damage, not for advertising. If a webhook or email provider is configured, the message is sent through that channel.
Analytics
If a GA4 measurement ID is set in the environment, page views and labelled CTA events may be recorded. If it is not set, the analytics snippet is not loaded.
Retention and rights
Quote messages are kept long enough to handle the request. You may ask for deletion of a stored request by emailing the address published in the environment. Do not send payment card numbers through the form.
Questions people ask
Do you sell enquiry data?
No. Quote details are for handling the glass request.
Can you match an existing tint or coating? (page · privacy-policy)
We name the coating family if it can be identified. A random reflective film is not a match for an old solar lite. Applies to page · privacy-policy.
How do you confirm glass thickness on this job? (page · privacy-policy)
Failed joints are cut back to a sound surface. Covering mould or dust with a new smear is not a lasting joint. Applies to page · privacy-policy.
Can the opening stay in use during curing? (page · privacy-policy)
We name the coating family if it can be identified. A random reflective film is not a match for an old solar lite. Applies to page · privacy-policy.
Is a board-up always required overnight? (page · privacy-policy)
Failed joints are cut back to a sound surface. Covering mould or dust with a new smear is not a lasting joint. Applies to page · privacy-policy.
Do you repair holes in tempered glass? (page · privacy-policy)
We name the coating family if it can be identified. A random reflective film is not a match for an old solar lite. Applies to page · privacy-policy.